Privacy Policy

Information Collection

When you use our services, we may collect the following types of information:

1. Personal Identification Information: Name, email address, phone number, and other contact details.
2. Financial Information: Credit/debit card details, bank account numbers used for processing donations.
3. Usage Data: Information on how you use our service, such as search queries, page views, and service utilization.
4. Technical Data: IP address, browser type and version, time zone setting and location, browser plug-in types and versions, operating system and platform, and other technology on the devices you use to access our service.

Use of Information

The information we collect may be used for the following purposes:

1. Service Delivery:To provide and maintain our service, including monitoring the usage of our service.
2. Communication:To contact you with newsletters, marketing or promotional materials, and other information that may be of interest to you.
3. Improvement:To improve our services, including enabling new features.
4. Security:To ensure the security of our service, including preventing fraudulent use.

Sharing of Information

We may share your information with:

1. Service Providers:Third-party companies who assist us in operating our service, conducting our business, or serving our users.
2. Legal Compliance:To comply with legal obligations, protect against legal liability, or in response to a government request.

Security

We are committed to ensuring the security of your personal information. We employ a variety of security technologies and procedures to help protect your personal information from unauthorized access, use, or disclosure.

Use of Third-Party Services for Enhanced Security

To ensure the highest level of security and protection of your personal information, we employ the services of reputable third-party companies for certain critical functionalities:

• Password Management: To safeguard your account access, we use advanced password management services. This ensures that your login credentials are handled with the utmost security and are never directly accessed or stored on our servers.
• Payment Processing: For secure processing of financial transactions, we utilize a renowned third-party payment processor. This means that your credit/debit card information is not collected or stored on our servers, enhancing the security of your financial data.
• Application Performance and Logging: To ensure the optimal performance of our service and to quickly address any issues, we utilize advanced logging and performance monitoring tools. This includes collecting anonymized usage data and logs that help us diagnose problems, optimize user experience, and enhance the overall quality of our service. Please note that this data is used solely for the purposes of maintaining and improving the functionality of our service and is not used for any other purpose.
• Hosting and Data Storage: Our service is hosted on cloud infrastructure provided by a leading provider of cloud computing services. We adhere to best practices as recommended by our cloud service provider to ensure the security and integrity of our data storage and processing. The use of this cloud provider allows us to leverage its robust security features to protect your data and ensure high availability of our service. While we take every reasonable measure to safeguard your data, it's important to note that no method of electronic storage or transmission over the Internet is completely secure. We strive to use commercially acceptable means to protect your personal information but cannot guarantee its absolute security.
• Data Storage and Processing: Our services are hosted and operated entirely within the United States. We do not transfer, store, or process your personal data outside the United States. This means all user data is subject to United States laws and regulations, and we adhere to local data protection and privacy laws applicable within the United States.

It's important to note that these third-party services are subject to their own privacy policies and security measures. We carefully select these providers for their commitment to security and privacy and regularly review our partnerships to ensure ongoing protection of your data.For more details on the privacy practices of our third-party service providers, you are encouraged to review their respective privacy policies.

Compliance with Children’s Online Privacy Protection Act (COPPA)

We place high importance on protecting the privacy of young children. In accordance with the Children’s Online Privacy Protection Act (COPPA), we do not knowingly collect or solicit personal information from children under the age of 13 without obtaining verifiable parental consent.

If we learn that we have collected personal information from a child under age 13 without verification of parental consent, we will take steps to remove that information from our servers as quickly as possible. If you believe that we might have any information from or about a child under 13, please contact us at support@funraiser.io.

Parents and guardians of children under the age of 13 have certain rights under COPPA and can review, delete, manage, or refuse with whom their child's information is shared through contacting us directly. We will give parents the ability to consent to the collection and use of their child's information without consenting to the disclosure of that information to third parties as the law requires.

Cookies and Tracking Technologies

Overview

Our service uses cookies and similar tracking technologies to enhance user experience, analyze trends, administer the website, track users’ movements around the website, and gather demographic information about our user base as a whole.

Cookies are small text files placed on your device to collect standard internet log information and visitor behavior information. When you visit our websites, we may collect information from you automatically through cookies or similar technology.

Types of Cookies We Use

1. Essential Cookies: These cookies are essential for enabling user movement around our website and providing access to features such as secure areas of the website. Without these cookies, basic functions of our website would not work.
2. Analytics and Performance Cookies: These cookies are used to collect information about traffic to our site and how users use our site. The information gathered does not identify any individual visitor and is aggregated. It includes the number of visitors to our website, the websites that referred them to our website, the pages they visited on our website, what time of day they visited our website, whether they have visited our website before, and other similar information. We use this information to help operate our site more efficiently, to gather broad demographic information, and to monitor the level of activity on our site.
3. Functionality Cookies: These cookies remember choices you make such as personal preferences, search parameters, etc. These can then be used to provide you with an experience more appropriate to your selections and to make the visits more tailored and pleasant.
4. Advertising Cookies: At this time, we do not use any tracking cookies for the purpose of targeted advertising.

Your Choices Regarding Cookies

You have the option to accept or reject cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

Changes to Our Cookie Policy

We may update this Cookie Policy from time to time. We encourage users to frequently check this page for any changes.

User Rights

Your Privacy Rights

As a user of our service, you have certain rights regarding the personal information we collect and process. These rights include:

1. Access to Your Data: You have the right to request access to the personal information we hold about you.
2. Correction of Inaccuracies: If you believe any of your personal data is incorrect or incomplete, you have the right to request that we correct or complete it.
3. Data Portability: Where applicable, you may request the transfer of your personal data to another party.
4. Opt-Out of Certain Uses: You may have the right to opt-out of certain uses of your personal information, such as opting out of marketing communications.
5. Data Deletion: You can request that we delete or remove your personal data in certain circumstances, such as where there is no good reason for us continuing to process it.

Exercising Your Rights

To exercise any of these rights, please contact us at support@funraiser.io. We may need to verify your identity before processing your request. We will respond to your request in accordance with applicable law.

Changes to Your Rights

Please note that your rights may vary depending on your state of residence and applicable law. We will comply with any state laws that provide additional rights to you as a resident of that state. If there are any changes to these rights or if additional rights become applicable, we will update this policy accordingly.

Data Retention

At Funraiser, Inc, we are committed to only retaining personal data for as long as necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements.

Retention Period

1. User Data:The personal information you provide through our service is retained for as long as your account is active or as needed to provide you services.
2. Financial Transactions:Records of financial transactions, if any, are kept for a period as required by law for tax, accounting, and audit purposes.
3. Logs and Analytics Data:Data collected for analytics or logs is typically retained for a shorter period, except when this data is used to strengthen the security or to improve the functionality of our service, or we are legally obligated to retain this data for longer time periods.

Deletion of Data

Upon your request, or when your account is closed, we will delete or anonymize your personal data so that it can no longer be associated with you, unless there is a legitimate legal or business reason to retain the information, such as ongoing dispute resolution, enforcing our agreements, or compliance with legal obligations.

Changes to Our Data Retention Policy

We may update this data retention policy from time to time. We encourage users to frequently check this section for any changes.